Privacy Policy

At RSL Event Center Singapore ("RSL Event Center", "we", "our", or "us"), we value your privacy and are committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, submit enquiries, or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Company Name (if applicable)
• Information submitted through contact forms, enquiry forms, chatbot conversations, or customer support requests

We may also automatically collect certain information when you visit our website, including:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Date and Time of Access
• Cookies and Similar Technologies

How We Use Your Information

We may use your information to:

• Process and fulfil orders
• Deliver products and services
• Respond to enquiries and customer support requests
• Manage customer accounts
• Process payments
• Send order confirmations and updates
• Improve our website, products, and services
• Conduct marketing and promotional activities (where permitted by law)
• Comply with legal and regulatory obligations

Marketing Communications

With your consent, we may send you promotional emails, newsletters, WhatsApp messages, SMS notifications, special offers, and updates about our products and services.

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in our communications.

Payment Information

Payments made through our website may be processed by trusted third-party payment providers. We do not store complete credit card or payment card information on our servers.

Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

• Payment service providers
• Delivery and logistics partners
• Website hosting and IT service providers
• Marketing service providers
• Government authorities and regulators where required by law

All third parties are required to protect your personal information and use it only for the purposes for which it was disclosed.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve our services.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We take reasonable precautions and implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws.

Your Rights

Subject to applicable laws, you may request:

• Access to your personal data
• Correction of inaccurate information
• Withdrawal of consent for marketing communications
• Deletion of personal information where permitted by law

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

RSL Event Center Singapore

Email: [zqtang@rs-event.sg]

Website: [shop.rs-event.sg]